How to Disable HP Cartridge Protection on My Printer

HP has made it again its target to prevent consumers from choosing the type of cartridge they use in their printer by leaving them with no other choice than buying genuine HP cartridges. Hewlett-Packard has introduced the “cartridge protection” system on its original ink cartridges to lock genuine inks to a specific printer so that you cannot use that cartridge with a different printer.

Customers may want to use compatible ink cartridges or remanufactured ink cartridges in their HP printer instead of the original HP ink cartridges because they are much cheaper than HP’s original ones.

What is HP Cartridge Protection?

Genuine ink cartridges may come equipped with cartridge protection embedded in their chip. Once you install an ink cartridge, your printer will mark it as protected so that the cartridge can only be used with that printer because it is locked to it. If you had to buy a new printer that uses the same cartridges, you would not be able to use those cartridges in your new printer, since they are locked to the first one. This means that the ink cartridges cannot be refilled, recycled, or remanufactured for use in any another printer, and that they will eventually end up in landfills; they cannot be recycled, and they are not environmentally friendly.

If you are installing original protected ink cartridges that have been remanufactured for further use, you could get the message “Protected HP Cartridges Installed” displayed on your printer. This means that these cartridges will not work with your printer. They will only work with that one printer they are locked to.


Why would you want to prevent this?

The following reasons should convince you:

  • You will not be able to use cheaper ink cartridges like the remanufactured or the refilled ones.
  •  If you buy a new printer to replace your old one and you use cartridges that you had already installed in your old printer, they will not work, even if they carry the right reference number.
  •  Cartridges cannot be recycled so they will end up in landfills, which is not environmentally responsible.
  •  It has been reported that some customers got the “protected” error message even though they were using a new original or starter cartridge.

How to disable HP Cartridge protection setting?

You can disable the HP cartridge protection setting with a few simple steps.

If your Hewlett-Packard printer does not have any Internet features:

Simply access the printer settings found on your printer’s menu and you will see an option to disable the HP cartridge protection. Select the disable option and click Apply and Save, if necessary.

If your printer has Internet features:

Open a Web browser and enter your printer’s IP address in the Web address field. You will find your printer‘s IP address in your printer settings by accessing the network setup options. This opens the printer’s embedded Web server. Click on the Settings option and select HP Cartridge Protection to the left.

Make sure you select Disable HP Cartridge Protection and click Apply or Save.

Categories: Printers, Laser Cartridge, Inkjet Cartridge

Categories: Printer, Laser cartridge, Ink Cartridge
November 26, 2019
Here is the process to roll back an Officejet Pro 8720 and allow 3rd party cartridges to work

November 25, 2019
HP has sealed their own fate by blatantly screwing everyone with this cartridge bullshit. I will never by another HP product.

November 23, 2019
The Officejet Pro 8710 printer has the Cartridge Protection under tools / Cartridge Settings.

November 22, 2019
I disabled it but it still says to remove the cartridge

October 16, 2019
I will NEVER buy another HP printer. I use to love HP never again

September 28, 2019
4520 ENVY - is it possible to fake out the printer or the cartridge once instant ink has been canceled so you CAN continue to print? I NEED TO KNOW~!

September 21, 2019
My HP 6978 will not let me use cheaper catridges even if I turn the Cartridge Protection off. Selfish money hingry companies want you to use their brand. I print hundreds of pictures and miss my hp6830, which let me use generic ink. Plus has to be compatable with windows 10.

September 6, 2019
Never again HP. Disgusting how they want to rip off ppl.

August 28, 2019
I will not submit to HP business practices and since my refilled cartridges don't work I will replace with a non HP printer after 35 years of HP only - way to go

August 24, 2019
Sorry, but the option Bestprice.Ink is mentioning is only to protect your own genuine HP cartridges installed on your own printer from being used onto other printers. This will not help you to solve HP error messages when you use third party cartridges on your printer.(HP Officejet Pro X476 dw MFP software).

August 21, 2019
Dear Experts! I have a HP Deskjet 1050 J410 series printer. I used to refill cartridges. I refilled the cartridges and everything i do it does not print perfectly. I checked there is an otion to disable the protection but i installed the newest driver form HP but there is no option because i think this woudld be the way to use my printer when i refilled. Is there any way to solve it or i only can use it as a scanner. Thank you.

July 23, 2019
No such luck with my HP T120. no options available

July 1, 2019
I turned it off, but HP evidently overrides our setting preferences

April 22, 2019
I have an 8720 with latest HP software & firmware update as of APRIL16 has locked out NONHP cartridges!!!. I will no longer promote or buy any HP products.....HP cartridges cost double those of other sources...I have blocked HP updates but was too late.....

April 20, 2019
I will no longer buy or support HP printer products. It is like purchasing a car & then being told what tires to buy.

James McCartney
April 1, 2019
I have just bought replacement colour & BW cartridges for my HP 1050 deskjet from Tesco. They have always worked in the past but no longer able to print. Under settings I do not have the option to disable print protection. I will never buy another HP printer again. Should be a legally forced to ensure freedom of choice when replacing cartridges.

March 20, 2019
I was previously able to disable and use remanufactured ink in my my HP 6978 (summer 2018). Now, March 2019, the option has disappeared and it won't take any new non-HP cartridges. Since there seems to be some update on HP's side, is there any new means of overcoming their despicable market-locking?

February 26, 2019
I can't find the 'disable cartridge protection' tab on my HP Deskjet D1560

February 19, 2019
3060 doesn't seem to have an option to turn it off either. Pain in the butt, too! I'm pretty sure there's still ink in my colour cartridge it won't let me use

hp toolbox
February 8, 2019
hp 5540

February 5, 2019
HP 6968 does not show this option either. Any suggestions?

HP Envy 4500 printer
January 30, 2019
The IP address is private & does not work. Any other suggestions? (I hope!)

January 29, 2019
I had the black cartridge for an HP 8715 refilled at Costco. It does not work, is there any other alternative except for buying new?

January 15, 2019
Newer HP printers seem to have counters in the cartridge and they will lock you out eventually. I have looked at the service menu in my Envy 5530 and there are lockout counters there. I have long suspected this, but just discovered this menu on YouTube. So, if you have a dried up print head which you must repeatedly pull out and soak in hot water and/or ammonia eventually you will get the dreaded error msg. So refilling a regular Hp cartridge is no longer an option. My first HP inkjet bought around 2000 never did this. You must ciss a virgin cartridge and try to never have to remove it and put it back in. Just use your printer a lot. Maybe if you have three cartridges you can change each one out in turn and it will start over. You will take one counter life point off each one. . . so only used ones that have already been locked out. People used to figure this kind of stuff out. Get a cheap Canon for $25 bucks and refill those suckers until the printer dies (4 years outside?)

November 30, 2018
I have this HP Envy 5661 and followed all of the above instructions. But the problem still exists. I have this remanufactured ink cartrige.

November 27, 2018
This worked exactly as described for my OfficeJet 38330. Just entered the IP address in Chrome, got the HP embedded web printer page, and found the cartridge protection under Preferences. Works great with my Costco refills.

Bruce Schwartz
October 17, 2018
EWS option to disable using HP ink once agai no longer exists.

Bruce Schwartz
October 17, 2018
This option again no longer exists on the EWS.

October 1, 2018
HP 8715 does not have option under 'settings' to disable protection.

September 24, 2018
I have an Officejet Pro 8710 printer and my software does not have any option to disable printer Protection

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