How to Disable the HP Cartridge Protection

Counterfeiting is one of today’s greatest threats. Imitated products are so widely available on the market that everything seems identical, and original products have depreciated in value. Imitations of almost all consumer goods are available. If you check the printer market, you will find plenty of counterfeit goods there as well. Duplicate cartridges are widely present and are used by many printer consumers across the globe. There is hardly any physical difference to spot in these duplicated products.


HP Cartridge Protection

To somehow protect itself against counterfeiting, Hewlett Packard, the HP brand, has introduced the HP Cartridge Protection feature. HP cartridge protection acts as a fortification against counterfeiting.

The feature is built into the printer software and efficiently detects any non-brand cartridge. After detecting a duplicated cartridge, the printer starts giving a “Cartridge protected” message. The printer screen also asks the user to remove the unrecognized cartridge and to insert new, original, brand made cartridges.

This arrangement has been a significant help for those who seek the finest printing experience, particularly photographers, models, architects, writers, and many other professionals who need superior image quality and text prints.


Flaws in cartridge protection

There are pros and cons to every product. The HP cartridge protection feature is really effective, but its main disadvantage resides in the fact that it does not allow the printer to use remanufactured OEM cartridges at all even though a lot of people use those as a low-cost printing solution.


How to Remove Cartridge Protection

You can disable the cartridge protection feature by visiting the “Settings” tab of your printer software panel. If your printer is connected to a network, then you need to copy/paste your printer’s IP in the browser to open the software panel. In the Settings tab, you will find an option to disable the cartridge protection; you need to tick the circle and click “Apply.”


Here are the few steps needed to disable HP protection.

  • Click the Start button, then click Devices and Printers.
  • Find your HP printer in the list and double-click it to open the Settings page.
  • Click the text for Estimated Ink Levels under the heading of Shopping Resources. This will open the HP Toolbox window.
  • Click the tab for Cartridge protection.
  • Click the radio button next to Disable HP Cartridge Protection.
  • Click the Save Setting button (save your preferences) to save your new setting, then close the window.
  • You may need to remove and reinstall the cartridge for it to be recognized properly.
Categories: Printer, Laser cartridge, Ink Cartridge
September 21, 2019
Thanks, It worked for my HP Deskjet 4675

HP Officejet Pro 8600 e-All-in-One Printer - N911a doesn't seem to have the Settings > Ink Levels
August 9, 2019
And the control panel display stopped working a long time ago so I can't use that.

June 2, 2019
Not an option on HP D5360 either :-(

May 6, 2019
nope no settings page, none of the above

Owner of a HP Photosmart C4795
February 27, 2019
This is no longer an option on my printer. :(

February 9, 2019
This information is not accurate, did exactly as instructed and this is not for all printers

February 9, 2019
This information is not accurate, did exactly as instructed and this is not for all printers

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